Say Cheese Offering a smile can enhance your businesss bottom line
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By Daniel Dullum
If ever there was a question of how serious the retail business sector is about the concept of service-with-a-smile, Lamar Heystek has answered it.
Heystek, a writer for The California Aggie (student newspaper of the University of California Davis) also works in customer service for Safeway. He says that smiling while you work for the major grocery retailer isn
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