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By Marcus Peterson

Mystery shoppers visit establishments and pretend to be customers. Businesses from auto dealers to fast food restaurants hire mystery shoppers. These shoppers conduct assigned transactions for the purpose of consumer research. They observe such things as employee responsiveness, customer service, product quality, and business cleanliness. Then they write a report describing the experience in detail.

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Businesses use these reports to pinpoint weaknesses and improve them. They also use them to locate strengths and build on them.

Mystery shoppers are generally paid about $10 to $40 per shop. In addition, they are reimbursed for assigned purchases. You might occasionally be a

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